How to track money on Western Union

Tracking your money on Western Union is an important part of understanding your money transfers. Knowing where your money is and when it will arrive is essential for a successful experience.

When you send money via services like Western Union, you can always track your transfer by logging into your account on their website if you made the transaction online. The status tracking tools on the websites of these services keep the customers updated about the change in status.

The receiver can also check the status of the transfer online. The check transfers and bank draft transfers can also be tracked online. They also have mobile app that enable customers to check the status of transfer on their mobile devices quickly.

keeping a track of the money transfer transactions is not difficult if the financial institutions are reliable. But reliability of the institution should not make you lax in keeping a tab on the hard-earned money you sent. In this article, we will go over how to quickly and easily track your money on Western Union.

How to track your Western Union transaction

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First, it’s important to understand the different ways you can track your money on Western Union. You can track your money in two ways:

  1. By using the Western Union website.
  2. By using the Western Union app.

Both of these methods are easy to use, but let’s go over each of them in detail.

Using the Western Union Website

The first way to track your money on Western Union is by using the website. To do this, you’ll need to:

  1. Log into your Western Union account.
  2. Go to the “My Account” page.
  3. Click on the “Transfers” tab.
  4. Select the transfer you’d like to track.
  5. Click on the “Track Transfer” button.

NB: This method is for senders who registered an account online and made the transaction online. However, if you made the transaction through the bank, you can still check your transaction status on the website by,

  1. Clicking of Track Transfer on the Western Union website.
  2. If you are the sender, you click on the senders tab.
  3. Provide your Money Transfer Control Number (MTCN).
  4. If you are the receiver, you click on the receiver tab.
  5. Provide your Money Transfer Control Number (MTCN).
  6. Click on continue to proceed to tracking your transaction.
  7. Once you click on the “Track Transfer” button, the status of your transfer will be displayed. This will show you the current status of your transfer and when it is expected to arrive.

Using the Western Union App

The second way to track your money on Western Union is by using the app. The app procedure is similar to that of the website. The only difference is, with the app transactions will be much more closer to you than the website. To do this,

  1. Download the Western Union app.
  2. Log into your Western Union account.
  3. Select the transfer you’d like to track.
  4. Click on the “Track Transfer” button.

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NB: This method is for senders who registered an account online and made the transaction online. However, if you made the transaction through the bank, you can still check your transaction status on the website by,

  1. Clicking of Track Transfer on the Western Union website.
  2. If you are the sender, you click on the senders tab.
  3. Provide your Money Transfer Control Number (MTCN).
  4. If you are the receiver, you click on the receiver tab.
  5. Provide your Money Transfer Control Number (MTCN).
  6. Click on continue to proceed to tracking your transaction.
  7. Once you click on the “Track Transfer” button, the status of your transfer will be displayed. This will show you the current status of your transfer and when it is expected to arrive.

What is MTCN

Money Transfer Control Number (MTCN) is a 10 digit number provided on the receipt when the sender completes the transfer transaction. The MTCN can be used to track transaction progress is also used in withdrawing the money when it reaches the receiver’s end.

How can I find out the status of my money transfer?

You can check the status of your money transfer by clicking Track Transfer on Western Union website or app. All you need is the sender’s name and the tracking number (MTCN).

How can I find out if my money transfer has been paid?

After the money transfer has been sent, you can use the Track Transfer service on Western Union website or app to check the status. All you need is your name and the tracking number (MTCN).

How can I find out if money is available for me to pick up?

Just use the Track Transfer service on the website or app to track the status of your money transfer. All you need is the sender’s name and the tracking number (MTCN).

Why money transfer status can be “On Hold”

There are a few reasons why a money transfer might be on hold. If its been less than 30-40 minutes since you completed it, it may not be fully processed yet. You have to wait a few more minutes and then check the status again.

Sometimes too Western Union might need to do a check on the transaction to confirm all identities are real before they can process a money transfer. Once they’ve confirmed all needed enquiries, the transfer will be completed and the receiver can pick up the money.

Final words

By following these steps, you can easily track money sent through Western Union. With its comprehensive tracking system, you’ll be able to keep tabs on your money, whether you’re sending it to someone across the world or across the street.


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