How to check your NHIS Status in Ghana

The National Health Insurance Scheme (NHIS) of Ghana is a comprehensive health insurance system that was introduced in 2003 to provide affordable and quality health care services to its citizens. The NHIS provides access to a wide range of basic health care services including primary health care, hospitalization, laboratory tests, drugs and preventive health services. It also covers some non-medical services such as transportation to and from health facilities.

The NHIS enables eligible members to access health care services at any participating provider across the country, ensuring that they can get the best possible care when they need it. It also helps to reduce financial burden on households and the government by spreading out the cost of healthcare among members.

In order to be eligible for the NHIS, individuals must be registered with their local district office, which requires certain documents and personal information. Once enrolled, each individual will receive a membership card that must be presented at all times when accessing healthcare services.


The NHIS also keeps track of all members’ records, including information about their eligibility, contributions, and claims status. This allows users to check their status anytime and ensure that they have access to all the benefits provided by the scheme.

What is the National Health Insurance Scheme?

The National Health Insurance Scheme (NHIS) is a scheme developed by the Government of Ghana to provide financial access to quality health care services for all citizens. The scheme was launched in 2003 and is now one of the largest social security programs in Africa.

The main objective of the NHIS is to make healthcare accessible and affordable for all Ghanaian citizens, regardless of their socio-economic status. It also helps to reduce the cost burden of out-of-pocket healthcare expenses for those who are uninsured or underinsured.

Why check your status?

It is important to regularly check your NHIS status in Ghana. The National Health Insurance Scheme (NHIS) provides access to quality health care services for all citizens and legal residents of Ghana. Knowing the status of your membership is vital for getting the most out of the NHIS.

Checking your NHIS status will help you ensure that your account is up to date and that you are eligible for any benefits or subsidies you may be entitled to. It will also help you identify any discrepancies or errors in your records, as well as make sure that you have the right coverage for the medical treatments and services you need. By doing this, you can ensure that you are getting the most out of the NHIS and that your health and wellbeing is taken care of.

How to Check Your NHIS Status

Checking your NHIS status has been made simple with the use of USSD code. Unlike the olden times when you have to move from your home to an NHIS office before you can confirm the ideal status of your card, you can now do so even at the comfort of your home.

  1. On your smartphone, simply dial *929#
  2. Select option 1(Check Policy Validity)
  3. Now select the Card type (NHIS Card, Ghana Card)
  4. Enter your NHIS membership number
  5. Re-enter your NHIS card number
  6. Your NHIS status will show on your screen (Active or Inactive).

How to renew your NHIS Membership

Renewing your NHIS membership has also been made easier. At the comfort of your home, you can renew your NHIS membership with so much ease. After checking your status and you finds out your card has expired, then its time to renew it in order not to find yourself in huge hospital debts when sick. To renew your card,

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  1. Dial *929#
  2. Select Option 2
  3. Select NHIS Card
  4. Enter the 8 Digit Membership Number
  5. Press Send
  6. Follow the instruction for payment
  7. You will receive an SMS confirmation you have successfully renewed your NHIS membership.

NHIS contact details

Head office address

No. 36-6th Avenue, Opposite AU Suite, Ridge Residential Area, Accra.


+233 (0) 302 238136/0302 233255/0302 216970/0302 241690


[email protected]

Call Center:

054 444 6447

Digital Address:



It is important to remember to renew your NHIS membership every year to continue receiving health benefits. Renewing your membership helps keep the system running and allows you to keep accessing healthcare services. If you have any questions or further assistance concerning your NHIS status, please do not hesitate to reach out to the NHIS customer service team via their online service, mobile number or email address. They will be more than happy to assist you.

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