How to check your mtn number registration details

In Ghana, it is important to know who owns a SIM card and for what purpose it is being used. This is because it helps to ensure the security of personal information and to prevent fraud.

In this article, we will explain how to know your MTN SIM card registration details in Ghana.

How to check your MTN SIM Card registration details

To check whether your SIM card is registered and also find out the SIM card registration details of your MTN line, kindly follow the steps below:

  1. Using the Sim card you want to verify, dial *400#.
  2. Wait for some few seconds for the result to load.
  3. If registered properly, you’d see your name in full.
  4. Press 0 appear on the next page with other information about how to correct wrong registration details.
  5. If the SIM card is not registered, you will be informed in the feedback that the SIM card isn’t registered.

What do to if your MTN SIM card details are not correct

Visit any nearby MTN Ghana branch with your ID card, images of your ID card and other relevant information to personally change your registration details.

Checking your MTN Mobile number

You may have recently purchased an MTN SIM card and are looking for how to check your mobile number. You can access your MTN mobile number via USSD, SIM pack body, and by calling customer care. 

Checking with USSD code is the simplest and fastest method. For how to check your MTN mobile number with USSD in Ghana,

You can also call the customer care line ‘100’ and follow the prompts to talk to an agent about your problem. Make sure to have all details about your sim card and your ID card available before making this call.

You may also Whatsapp MTN customer care line via 0555300000. If you prioritize emails, you can as well send your ID card, your details, Simcard details and other vital information via emails to [email protected].

How to check your MTN number

  1. Simply dial *156#.
  2. You will see a pop-up showing your MTN mobile number.
  3. You can write it down, or take a screenshot, depending on the features of your phone.

How to change your MTN registration details

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  1. Visit the nearest MTN Office with any valid national identification card (Ghana Card, Voter’s ID, NHIS Card, Passport or Drivers License).
  2. Speak to the customer care about your case.
  3. You will be asked to provide your identification card.
  4. Your correct details will be inputted into the mobile money system.
  5. Recheck your details again after a while and confirm the changes.


Checking your MTN number registration details is easy and can help you ensure that your number is registered and up-to-date. It’s important to keep your registration details up-to-date to avoid problems with your service and to keep your personal information secure.

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