How to check prepaid meter balance in Ghana

If you are living in Ghana, chances are you are already familiar with the concept of prepaid meters. Prepaid meters are a type of electricity management system that allow consumers to pay for electricity in advance and monitor their electricity usage.

For those living in Ghana, understanding how to check your prepaid meter balance is a critical way to ensure that you are always up to date on your electricity payments.

In this article, we will discuss how to check your prepaid meter balance in Ghana. We will provide helpful tips on using prepaid meters in Ghana, as well as ways to ensure you always have an accurate balance.

What is a prepaid meter?

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A prepaid meter is a type of electricity management system that allows consumers to pay for electricity in advance. This way, consumers can control their electricity usage, and be sure that they don’t go over their allocated balance.

In Ghana, prepaid meters are managed by the Electricity Company of Ghana (ECG). The ECG is responsible for the installation, maintenance, and energy supply of prepaid meters in Ghana.

How to check your prepaid meter balance in Ghana

When it comes to checking your prepaid meter balance, the process is relatively simple. All you need to do is follow this step-by-step guide below;

Using the ECG mobile app

If you want to buy ECG prepaid with ease or pay bills with the ECG mobile app, follow the steps below:

  1. Install the ECG App from Google Play Store or the App Store.
  2. Create a new account on the ECG App with your Email, Phone number and Password.
  3. Go to the right side bottom and add your meter details by clicking on the (+) sign.
  4. Proceed to click on the check balance app.
  5. This will display your prepaid meter balance for you to see.

Using mobile shortcode

The Electricity Company of Ghana has also launched a new shortcode for accessing ECG services. The shortcode for ECG services in Ghana is *226#. With the new ECG Shortcode, you can top up your ECG prepaid, pay your ECG Bills, update your customer information with ECG, etc. The shortcode is accessible on all the telecommunication networks in Ghana.

Tips for accurate prepaid meter balances in Ghana

In order to keep your prepaid meter balance accurate, it is important to remember the following tips:

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  1. Always make sure to top up your balance as soon as possible after you’ve used up your allocated balance. This will help avoid any unnecessary overages.
  2. Keep an eye on your usage. To do this, you can take regular meter readings and compare them to your current balance to ensure you’re not overspending.
  3. Stay up to date with any changes to your electricity rates. This way, you’ll be able to budget accordingly and avoid any surprise increases in your electricity bills.

How to check your prepaid meter number

To know your meter number, press 65 on your meter then the blue button. The meter number is the 11 digit number that display on the screen.

Conclusion

Understanding how to check your prepaid meter balance in Ghana is important for staying up to date on your electricity payments. By following the steps outlined above, you can easily keep track of your usage and top up your balance as necessary. Additionally, following the tips provided will help you stay in control of your electricity costs and budget accordingly.


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